What Our Customers Are Saying About Us
Oliver Liedgens – Engineer, Tilke GmbH & Co. KG - When we needed a plotter to use at the Circuit of the Americas F1 jobsite, we turned to TAVCO. They quickly assessed our needs and provided the perfect Canon plotter to use on the project. The Canon iPF755 that we rented worked flawlessly and they provided quick and thorough support when we needed it. I would highly recommend TAVCO to any company looking for solid, wide-format support.
Steve Holder, VP - Coastal Energy Company: We recently bought a plotter from TAVCO through John. Great delivery and set-up execution in a timely manner. We're looking forward to putting this plotter to work.
Wesley Stidham, Engineer – Shah Smith & Associates: We have been using TAVCO for our plotters and plotting supplies for several years, and have never received less than first class service. They are responsive, knowledgeable and customer focused. I spend zero time worrying about that portion of my business because TAVCO simply takes care of it.
Bette Sue Hoy – Llano County Clerk: We love our Oce Plotwave 300, it is networked with our computer system, so that we can scan and print out full sized plats for our subdivisions. Also we make a lot of copies of building plans etc. for customers. All of the staff at TAVCO are very courteous and respond quickly to any technical issue that we may have. Love working with this group.
Mike Wong, Business Manager – Tom Green & Company Engineers: The folks at TAVCO are sincerely service oriented and responsive to any reprographic need you might have. On top of their top notch service, they are some of the nicest and down to earth people you’ll meet.
Lisa Tipps, Owner - Dynamic Reprographics: Having worked with you and your staff now for over three years, we continue to appreciate and value our relationship with TAVCO Services. We couldn't ask for a better alliance for equipment maintenance to serve our clients with their Oce, Canon and Contex equipment.
Wendy Collins, Chief of Mapping - Tax Appraisal District of Bell County: TAVCO has always given us exceptional service. When ordering supplies they are courteous and we receive the order very quickly. In a recent purchase of an OCE Colorwave they worked with us to get what we needed and what would work within our budget.
Stephen Haynes, Owner - Port Fabrication & Construction Inc.:TAVCO is the best supply and service company I have found in my 30 years of using large format plotters and scanners. The sales department was extremely helpful and provided me with options that fit my needs, and no more. The service personnel are incredible. They are extremely knowledgeable and truly care about keeping your equipment in top shape. They have gone out of their way to personally deliver supplies when I have been overwhelmed by projects unexpectedly and found myself to be almost high and dry. The whole organization is very courteous, friendly and professional. I can’t imagine going anywhere else for my needs.
Bill Pappin, IT Manager - HL Chapman Pipeline Construction: HL Chapman has been using TAVCO for our Scanner and Plotter vendor for many years, why? Top-Notch professional service personnel and support, we look forward to many more years in our relationship, their plotters and scanners have saved us many thousands of dollars by not having to go to the big printing stores to have our plans scanned and printed. Thanks TAVCO!
Rosemary Sims, Office Manager - Vanguard Contractors, LP: We have been a TAVCO customer for almost 12 years. We have upgraded our equipment three times and each time we have been very pleased with the seamless transition from one machine to the next. The training and support we receive from all the TAVCO representatives is excellent. The ongoing support is great. Supplies are delivered on time and maintenance issues are responded to in a very timely manner. I highly recommend TAVCO Services, Inc.
Kevin D, IT Director - Greater Austin Development: TAVCO has been servicing our wide format printer for many years and really have made that aspect of our business completely worry free. We have had virtually no downtime and our supplies and maintenance are always taken care of in a timely manner. Tavco is a great partner.
Dan Seligman, Project Manager – Biggs Plumbing Company, Inc.: TAVCO has always gone the extra mile, providing numerous trips for technical advice and training during the first few weeks of ownership without charge. We also appreciate the quick response (and well stock warehouse) when delivering supplies. We tend to not pay attention to paper and ink until we are out, and your fast response keeps us with minimal downtime. We have been approached by other firms offering similar products and services, but TAVCO has earned our loyalty with both price and service.
Regina Cole, Operations Coordinator – Champion Site Prep LP: The reasons our company has been long-time customer of TAVCO are their rapid response time on orders, their prompt follow-up to our equipment questions, and their helpful employees.
Jimmy Pokorny, IT - Platt, Sparks, and Associates, CPE Inc.: TAVCO has filled our large format printing and scanning needs for almost eight years. They have an excellent knowledge base and their support after the sale is among the best I have encountered.
Greg Maxwell, Designer/Technologist - Tom Green and Company Engineers:We love TAVCO! Their service is incomparable…Good ole American service! We are especially thankful for the time they put in helping us evaluate our needs and knowing what our limitations are.
Jimmy Vrabel, Engineering Technician - City of Round Rock Public Works: We have had our Océ TDS600 that we received from TAVCO for 6 ½ years. We were actually encouraged to upgrade our current machine with the possibility of changing companies too by the suggestion of our Purchasing Department after our 4 year lease was due. I did not want that to happen, because the reason we chose that particular machine in the first place, was for the durability and it had not disappointed to that point, so we were satisfied with what we had. Also, the service for the machine from TAVCO had been outstanding from the beginning. Fortunately, nothing changed through the process and the machine is still performing like brand new and it has had very few problems. The times that I have dealt with the TAVCO staff through correspondence over paperwork issues regarding the machine have been very positive and their technicians have been very responsive to come out to the office and fix any issues with the machine, if they could not first be handled over the telephone. Our organization hopes to have a long lasting relationship with TAVCO in the future.
Lewis Cogdell - Jacobs Custom Homes: Justin, Raylene and Kevin – these 3 are the faces of TAVCO. When we have plotter issues their commitment and promptness is second to none. I am impressed with the knowledge they exhibit.